Privacy Policy

Introduction

At Cloud Daycare Manager (“we,” “our,” or “us”), protecting your privacy and safeguarding the personal information of children, families, and childcare providers is our highest priority. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website clouddaycaremanager.com, our childcare management software, and related services.

Information We Collect

We collect information to provide and improve our services:

  • Account & Business Information – Name, email, phone number, childcare center details, and billing preferences when you register or contact us.
  • Child & Family Information – Enrollment details, attendance logs, health records, and parent/guardian contact information (as entered by your childcare center).
  • Payment Information – Tuition payments processed via our integrated payment processor (we do not store sensitive card data; all transactions are encrypted and handled securely).
  • Technical Data – Device type, browser, IP address, and activity logs to improve system performance and security.

How We Use Your Information

We use collected information to:

  • Deliver and maintain our childcare management platform.
  • Facilitate enrollment, scheduling, billing, and communication features.
  • Provide secure parent portals and staff access.
  • Process payments and generate financial reports.
  • Ensure compliance with childcare licensing and safety standards.
  • Improve our services, troubleshoot issues, and enhance user experience.

How We Protect Your Information

  • Encryption – All data is encrypted in transit (SSL/TLS) and at rest.
  • Access Controls – Role-based permissions ensure only authorized users access sensitive information.
  • Secure Hosting – Data is stored on enterprise-grade cloud servers with daily backups and monitoring.
  • Privacy by Design – We comply with applicable childcare data privacy laws and never sell or misuse your information.

Sharing of Information

We do not sell, rent, or trade personal information. We may share limited data only with:

  • Payment Processing Partners – To complete secure tuition transactions.
  • Service Providers – Vendors who assist with hosting, support, or analytics under strict confidentiality agreements.
  • Legal Authorities – If required to comply with applicable laws, regulations, or legal processes.

Data Ownership

You (the childcare provider) retain ownership of all child, family, and center data you enter. We act as a secure processor of that information. You may export or delete your data at any time by contacting us.

Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:
The right to access and review your personal data.

  • The right to correct or update inaccurate information.
  • The right to request deletion of your data.
  • The right to opt out of certain communications.

Children’s Privacy

We understand the sensitivity of child-related data. Information about children is only collected and managed by authorized childcare providers using our platform. We do not collect child data directly from minors, and such data is stored solely for the purpose of supporting childcare operations.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on this page with a revised effective date.

Contact Us

For any questions about this Privacy Policy, please contact us:

Email: [email protected]